1. General
a. These terms of service apply to any communication between ten Hoeve & van der Horst Incasso v.o.f. and other parties.
b. Only Dutch law is applicable.
c. Disputes, if submitted to the court, can be exclusively submitted to the court in Utrecht or Rechtbank 's-Gravenhage/District Court in The Hague Sector Civiel Recht/Sector Civil Law, except when such a clause is in conflict with Dutch and / or Community law.

2. No spam, phishing I
It is only allowed to use information, including, but not exclusively, address information and telephone numbers, belonging to the domain 'hoevehorstincasso.nl', including e-mailaddresses, for the purpose of collection orders or business activities of ten Hoeve & van der Horst Incasso v.o.f. Consequently, not allowed is: (unsolicited) advertisements via mail or e-mail, messages for the purpose of obtaining bank information, including, but not exclusively, account numbers and login and PIN codes, and messages which infringe the rights of others.

3. No spam, phishing II
It is only allowed to use the domain 'hoevehorstincasso.nl' and derived e-mail addresses, and related (e-mail) servers for the purpose of collection orders or business activities of ten Hoeve & van der Horst Incasso v.o.f. Sending to ten Hoeve & van der Horst Incasso v.o.f. or use of referred to in the preceding sentence for shipment or delivery of: (unsolicited) advertisements via mail or e-mail, messages for the purpose of obtaining bank information, including, but not exclusively, account numbers and login and PIN codes, and messages which infringe the rights of others, is not allowed.

4. Penalty clause
If a party (partly) violates Art. 2 or 3 in this section, shall forfeit such party, without further warning or notice and that judicial intervention is required, a fine of € 100, - (one hundred Euros) per event, each received (email) message or phone call counting as one event.